The oven is not heating
The light comes on, but supper is still cold. Tell us whether the grill or fan works and when the problem started.
CALL WESSLINK072 271 7111ELECTRIC STOVES · OVENS · HOBS
Before buying another oven,
find out what needs repairing.
A cold oven or broken plate can leave you choosing between a repair and a replacement before you know the fault. Contact Wesslink for stove repairs in Roodepoort. We can assess your electric stove, oven or hob and explain the proposed work.
If the appliance is built in, send a photograph of the surrounding cupboards as well as the model. The cost of replacing it may include access, fitting and electrical work, so compare the complete options rather than the appliance price alone.
Tell us what’s wrong What will a stove repair cost?Prefer a call? 072 271 7111

SOUND FAMILIAR?
You don’t need to know the name of a part. A description of what the stove does—or doesn’t do—is a good place to start.
The light comes on, but supper is still cold. Tell us whether the grill or fan works and when the problem started.
One dead plate can make cooking a juggling act. We check the plate, its controls and connections to find the fault.
It may happen with one plate or only when the oven heats up. We check the appliance and its supply to find out why.
A shock or tingling sensation is a reason to stop using the stove. Keep others away and arrange an electrical inspection.
Loose controls, a selector that will not work or a plate stuck on high all need a closer look before replacing parts.
Send a photo of the display or damaged surface. For ceramic and induction models, we first confirm the model and parts support.
START WITH THE MAKE & MODEL
Defy, Bosch, Smeg and other familiar names appear in kitchens across South Africa. Choose your brand to add it to your enquiry. We’ll confirm support for your particular model and the parts it needs.
Can’t see your brand? Send a photo of the appliance and its model label.
Ask about your model ↗Independent repair enquiries. Brand names identify appliances; they do not imply manufacturer authorisation. Model and parts availability must be confirmed.
STOVE REPAIR COSTS IN ROODEPOORT
A repair quotation should identify the failed part and the work needed to fit it. If you are also considering replacement, add the cost of installation, any cabinet work and removal arrangements to that option. We can discuss the electrical work; a cupboard or stone-worktop alteration may need a separate trade.
Ask for a repair quoteWHAT GOES INTO THE PRICE
Photograph the model label if it can be reached safely. The correct part depends on the appliance identification, not only its width or the name on the front. Tell us about earlier repairs and any other functions that are not working.
A built-in oven may need to be withdrawn for repair. Explain if drawers, fixed panels, a nearby door or recent cabinetry work restrict access. Do not loosen the appliance or pull it out yourself to prepare for the visit.
Supply the new model's installation information alongside the existing appliance details. Cabinet openings, ventilation and electrical requirements are model-specific. Agree any separate alterations before a delivery date leaves you with an appliance that cannot yet be fitted.
We will discuss the call-out and assessment when you book. Repair work is quoted after the fault has been checked.
STOVE FAULT FINDING IN ROODEPOORT
An appliance repair and a kitchen alteration can involve different people. Tell us if cupboards, a worktop or a stove connection are being changed. We can assess the electrical fault and explain what has to be ready before the appliance is repaired, reconnected or replaced.

REPAIR THE APPLIANCE
Ask for the findings, the required part and its availability before deciding. Include broken controls, door problems or other known defects in the enquiry so the decision reflects the whole appliance. A working hob and a faulty separate oven can be considered individually rather than automatically replacing both.
Tell us about the fault ↗
CHECK THE INSTALLATION
Defy's built-in oven instructions include model-specific cabinet and ventilation details. Use the manual for the model being fitted instead of a general '60 cm oven' description. Let the installer check the connection requirements and coordinate any cupboard work; copying another model's dimensions can lead to an unsuitable fit.
Tell us about the fault ↗Leave it off and arrange an inspection. Don’t switch it on again to show us the problem—a description of what happened is enough to start.
Call Wesslink: 072 271 7111 ↗LOCAL STOVE REPAIR HELP
Include your suburb and full address, whether that is Horison, Constantia Kloof, Ruimsig, Wilgeheuwel or elsewhere in Roodepoort. For a built-in oven, a photo showing the surrounding cupboard helps explain access. If kitchen work is already planned, tell us whether you want the existing appliance assessed before choosing a replacement.
Send a wide photograph showing the oven, adjacent drawers and the cupboard below it. Mention any trim or panel that was added after installation. Photos help plan the visit, while the actual fixing and electrical arrangement still need to be checked on site.
Share the sequence: when cupboards will be opened, whether the old appliance will remain and who is arranging the electrical work. Ask the kitchen team to retain the appliance and installation details. We can then discuss attendance around the work that affects safe access.
Tell us the model under consideration and your retailer's delivery date. Compare a repair quote with the full replacement proposal before committing. Parts availability, existing condition and the work required at your kitchen all matter; a low shelf price may leave other costs to arrange.
Browse all stove repair areas ↗
Useful references: City of Johannesburg: Region C suburbs · Defy DBO496 user manual: built-in oven cut-outs and ventilation, page 10
TELL US WHAT’S HAPPENING
Send a few details to Wesslink on WhatsApp. You can attach photos in the chat before sending.
072 271 7111Or email bookings@wesslink.co.za
STOVE REPAIRS IN ROODEPOORT
Answers about tripping, electric shocks, stove switches and arranging a repair.
Compare the assessed repair cost with the new appliance, electrical installation and any cabinet or worktop changes it needs. Ask whether removal, refitting and a return visit are included in each quotation. Keep separate trade costs visible rather than assuming the appliance price covers the finished installation.
No. Leave it in place and send a photograph of the surrounding cupboard. Tell us about fixed panels, blocked drawers or other access restrictions. The attending professional can arrange safe isolation and removal if the assessment requires it.
The fault could be in the stove or in the circuit supplying it. Tell Wesslink whether the power went off when a plate, the oven or the grill was in use. We check the appliance and its supply before recommending repairs. Leave it off until it has been checked; do not keep resetting the breaker.
An oven that trips as it warms up needs testing. A heating element, internal wiring or another electrical fault may be involved. Tell us whether it happened straight away or after a few minutes, and which oven setting was in use. There is no need to switch it on again to demonstrate the fault.
A fault associated with one plate does not automatically mean the whole stove needs replacing. The plate, its control and its wiring need checking to establish what has failed. Wesslink can then discuss the correct repair and parts for your model. Leave the stove off until it has been assessed.
A shock or tingling sensation from a stove is not normal. Stop using it, keep other people away and arrange an electrical inspection. Switch off its supply only if you can do so safely without touching the appliance. Wesslink needs to check the appliance, its earthing and the electrical supply before it is used again.
Yes. Tell us whether you mean the wall-mounted stove switch or a control on the appliance. Crackling, burn marks, an unusually hot switch or intermittent power all need attention. Leave the stove off and ask Wesslink to check the switch and connections. Any replacement must suit the installation or appliance model.
Yes, contact Wesslink about electric stove, built-in oven and hob faults in Roodepoort. For ceramic or induction hobs, include the exact model and any error code so we can confirm the repair options and parts support before booking.
Do not choose on the advertised width alone. Compare the proposed model's installation manual with the actual opening, ventilation and connection arrangements. Defy's built-in instructions illustrate why those details are model-specific. Have any required cabinet changes agreed before delivery.
The oven and hob can be assessed separately when they are separate appliances. Send the oven model and explain any problem with the hob as well. The repair findings and installation arrangement will help you decide what work is needed without automatically replacing both.
This service covers electric stoves, ovens and hobs. Gas-appliance work is excluded; for a mixed-fuel appliance, identify the faulty electric part before booking.
Send your suburb, the contractor's schedule and which parts of the kitchen will be accessible. Call 072 271 7111 to discuss a suitable appointment. Confirm who is responsible for cabinet work, appliance handling and the electrical connection so each stage can be arranged.
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