A Benmore Gardens unit fault can involve private and shared electrical responsibilities, so the booking should identify the symptom and the body corporate or managing contact early.

01

Map the affected boundary

Record whether the issue appears inside one unit, in a common passage, at shared equipment or across several units. Treat neighbour reports as reported information, not confirmed findings.

  • Unit number and affected locations
  • Managing-agent or body-corporate contact
  • Keys and approval for shared areas
02

Arrange the right access

Confirm who can open meter rooms, service cupboards and common areas, and who can approve work there. The resident’s permission may not authorise work on shared infrastructure.

03

Separate reports and approvals

Ask the electrician to record what was accessible and whether further common-property assessment is needed. Send findings through the agreed management route before extending the scope.

Useful questions

Questions property owners ask next.

Who authorises electrical work on common property in Benmore Gardens?+

The relevant authorised body corporate, managing agent or property representative should confirm access and approval. The electrician can then describe whether the observed problem crosses that boundary.

The next useful step

Apply the guidance to the property.

Send the property details