An intermittent gate issue in Craighall needs an event record that separates mechanical movement, controls and electrical supply symptoms.

01

Describe each failed action

Note whether the gate did not open, stopped during travel, lost remote response or had no visible power. Avoid repeatedly cycling equipment when there is a burning smell, exposed damage or unsafe movement.

  • Exact failed gate action
  • Weather, power and indicator observations
  • Recent electrical or gate-service history
02

Capture the conditions

Record time, weather, power status, indicator lights and recent gate or electrical work. Safe photographs of the controller exterior and surrounding condition may help, without opening enclosures.

03

Set the responsibility boundary

Ask the electrician to record whether the supply and protection were assessed and whether a gate specialist is also required. Each contractor’s work and unresolved items should remain distinct.

Useful questions

Questions property owners ask next.

Why separate gate movement from electrical symptoms in a Craighall report?+

It prevents a mechanical or control symptom from being presented as a confirmed electrical fault and helps route the assessment to the right scope.

The next useful step

Apply the guidance to the property.

Send the property details