Standard Wesslink fault-finding starts with the R899 call-out and standard labour from R799 per hour. Parts and repair work are separate. Some faults are confirmed quickly; intermittent tripping, shared neutrals, insulation breakdown and buried cable problems can require staged testing across several circuits.
Indicative priceR899 + R799/hourStandard call-out plus diagnostic labour and parts
Standard call-outR899
Diagnostic labourR799/hour
Repair partsAdditional
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This is planning guidance. The final amount depends on the written scope, access, condition, materials, timing and work found necessary. Never treat a search-result price as a property-specific quotation.
Typically included
What the starting scope covers
Symptom review and safe initial assessment
Systematic testing within the agreed diagnostic scope
Isolation of suspect circuits or components where practical
Explanation of findings and recommended repair approach
Usually separate
What to budget for separately
Replacement components and repair labour after diagnosis
Opening and repairing building finishes
Utility-side network faults or municipal restoration
Specialist locating, excavation or access equipment unless quoted
Why prices move
Four factors that change the final quote
A better quote explains the variables instead of hiding them inside one number.
Intermittent symptoms
A fault that is not present during attendance may take longer to reproduce and isolate.
Circuit complexity
Shared circuits, undocumented alterations and multiple DB boards increase diagnostic steps.
Access
Concealed junctions, roof spaces, buried cables and tenant areas affect test time.
Previous alterations
Unlabelled or non-standard changes can obscure the original circuit layout.
Before you approve
Ask for a quote you can actually compare.
01
Scope — the exact installation, points, circuits or areas covered.
02
Price components — attendance, labour, materials, testing and certification.
03
Exclusions — access, finishes, after-hours work and third-party repairs.
04
Approval rule — when additional work must be authorised.
Questions people ask
Fault finding FAQs
Why is fault finding charged by time?+
Diagnosis follows evidence. The electrician may need to divide the installation into smaller sections and test each one safely.
Does the diagnostic fee include the repair?+
No, unless the written scope says so. The failed component and repair requirements are not always known before testing.
What information should I record?+
Note which breaker trips, affected rooms or equipment, weather conditions, time patterns and what changed before the fault started.
Can a private electrician fix a phase outage?+
An electrician can test the property side and help identify whether the problem appears internal or utility-side. Municipal network repairs remain the utility's responsibility.
What if no fault appears during the visit?+
The technician can document tests completed, identify likely triggers and recommend monitoring or a next diagnostic step.
Rate basis: Wesslink pricing register reviewed 28 July 2026; planning guidance reviewed 26 August 2026. VAT treatment, validity period and exact inclusions must be confirmed on the written quotation.